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Pictures turning green!

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Author Topic: Pictures turning green!  (Read 1052 times)
thessair
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« on: August 30, 2006, 02:23:07 AM »

Hello all! I was trying to find an answer to my question and I stumbled across this forum. I've owned an Apex 4330z for a few years now and I've been having some trouble. Whenever I use the flash, whether outdoors or indoors and under any lighting conditions, the images come out with a horrible green tint.

If I don't use the flash, the images come out ok, but -as expected- very dark. Has anyone encountered this problem before? Have any suggestions? I haven't been able to find any information out on the web. Thanks for your time!
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bdery
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« Reply #1 on: August 30, 2006, 04:16:46 AM »

Hi and welcome!

From what you tell us, I am guessing that you have a white balance issue. If you're not familiar with white balance, check this first:

http://www.digicamhelp.com/taking-photos/advanced-techniques/white-balance.php

I'm not familiar with your camera model, but I think you probably can set the white balance to match your scene. If in doubt, use auto white balance, it should deliver OK results in most situations. If you're not sure about setting the white balance, try to reset the camera to factory defaults.

One thing bothers me though. If you disable the flash, normally your images should have proper exposure, but come out somewhat blurry, because the camera should compensate for the absence of flash by leaving the shutter open longer. Resetting to factory defaults might help for this too.

Good luck!
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ShutterbugGail
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« Reply #2 on: August 30, 2006, 03:20:06 PM »

Hi there,

Sorry to hear about your camera problems. If changing the white balance or resetting the camera doesn't solve the problem, your camera may need repair. You'll have to balance the cost of repair vs. the cost of a new one. Digital cameras can be quite costly to repair. The older it is, the less likely repair will be cost-effective.

Here are some thoughts about digital camera repair and how to assess if it's worth it:

http://www.digicamhelp.com/camera-care/repair/
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thessair
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« Reply #3 on: August 31, 2006, 03:03:18 AM »

Thanks so much for the advice and information. I'll try it out and see how it goes!  Smiley
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