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Service advisories
A digital camera service advisory is a notice published by companies to inform digital camera owners about problems caused during the manufacturing process.
Cameras that qualify are repaired at no charge even if the original warranty has expired. If a digital camera has any other problems than the symptoms listed in an advisory, the free repair will not apply.
Examples of manufacturing problems include:
- Poor images with strong tints or color casts.
- Distorted images.
- No images at all .
- Exposure and focus errors.
- Camera locks up.
- Potential fire hazards.
A qualifying camera must be brought or mailed to an authorized service center for repair. Some problems are corrected by a firmware update available at the manufacturer's website.
You may be notified by a company if your digital camera is affected, however more often than not you must dig up the information yourself.
To find out if there is an advisory for your model camera, visit a manufactures website or contact their technical support.
You can often quickly find the information by doing an internet search using the term "digital camera service advisory" or similar phrase.
