It’s no fun when a digital camera stops working! But the fact is, though rare, that it does happen. Digital camera repairs can be  expensive.

Here’s what to check before sending yours to the repair shop.

Common digital camera problems

One of the most common digital camera problems is that the zoom lens stops working. The camera won’t focus or fire and you get a dreaded error message. This usually happens when the lens has been knocked out of alignment.

Other common problems are broken hinges on memory card doors, broken battery covers and scratched or cracked LCDs.

Memory card contacts can become damaged if a card is forced into the slot the wrong way. Occasionally, a camera sensor will go bad.

What to check before sending a camera for repair

• Low batteries low - a camera may not function properly when batteries a low. Insert a fully charged set to see if things improve.
• Camera controls - it’s easy to inadvertently hit the wrong button or change a menu. Check your settings.
• Full memory card - when a memory card is full, a digital camera may not turn on.
• Reset the camera - reset either via a menu or by removing the batteries for about 24 hours.

If your digital camera needs repair

If none of the above fixes the problem, call an authorized repair service center. Accurately describe the problem, find out the minimum repair and shipping costs and how long it will take before the camera is returned. Also ask if there is a warranty on the repair work. For minor repairs, such as a broken hinge, using a local repair shop may be less expensive.

Check manufacturer service advisories

Sometimes camera malfunctions are the fault of the manufacturer. When this happens, service advisories are published listing the affected cameras. If yours qualifies, it will be repaired at no charge even if the original warranty expired.

Before sending a camera in for repair, contact the manufacturer or visit it’s website website to find out if there is a service advisory for your model, and what steps to take.

To repair or not to repair a digital camera?

A digital camera repair can cost 30 to 50% of it’s original price. If your camera needs repair, weigh the cost over buying one that is new or refurbished.